Frequently Asked Questions

We provide a comprehensive range of parts for all Chromebook models, including screens, keyboards, batteries, chargers, motherboards, and more. Our inventory includes both OEM and high-quality aftermarket parts to ensure you find exactly what you need.

You can easily place an order through our website by browsing our inventory, selecting the parts you need, and completing the checkout process. If you need assistance, our customer support team is available to help.

We offer a standard one-year warranty on all parts to ensure your satisfaction. If you encounter any issues, contact our customer support for assistance with returns or exchanges.

Yes, Chromebook Tech offers discounts for bulk orders and repairs. Schools can contact our sales team to discuss specific needs and receive customized quotes.

Our typical turnaround time for repairs is 2-3 business days. For urgent cases, we offer expedited services to ensure minimal disruption to the learning process.

Yes, we offer loaner devices to schools to ensure that students have uninterrupted access to technology while their Chromebooks are being repaired.

Chromebook Tech offers comprehensive repair services that can be managed both in-house and through our mail-in service. Schools can send damaged devices to us, and our expert technicians will perform the necessary repairs. For in-house repairs, we provide detailed repair guides and training for school staff.

We recommend implementing a tracking system for all devices, documenting each repair, and maintaining an inventory of spare parts. Chromebook Tech can assist with setting up an efficient workflow for managing large fleets, including providing software tools and support.

At Chromebook Tech, we strive to provide and maintain the best laptop for students’ unique learning journeys. We offer a one-year warranty on all parts and repairs. If you encounter any issues, our customer support team is available to assist with returns or exchanges.

Absolutely. We support student-led repair programs by providing training materials, repair kits, and detailed guides. This not only helps with repairs but also provides valuable hands-on learning experiences for students.

Absolutely. Chromebook Tech caters to schools of all sizes. Whether you have a small fleet or a large one, we provide customized solutions to meet your specific needs. Small schools can benefit from our efficient repair services and bulk discounts, just as larger districts do.

No problem! We provide comprehensive training and resources to help your school set up an efficient tech repair system. Our support includes detailed repair guides, training videos, and personalized assistance to ensure your staff is prepared to handle Chromebook repairs

Yes, we offer consulting services to help schools set up and optimize their technology management systems. This includes advice on inventory management, repair tracking, and implementing efficient workflows to keep your Chromebooks in top condition.

We provide loaner devices to ensure that students continue their learning uninterrupted while their Chromebooks are being repaired. Additionally, our expedited repair services ensure quick turnaround times.

Yes, Chromebook Tech offers flexible service plans tailored to the unique needs of each school or district. Whether you need regular maintenance, bulk repairs, or specific parts, we can create a plan that works for you.

Our website features a comprehensive compatibility guide to help you select the correct parts for your specific Chromebook models. If you need further assistance, our customer support team is always available to help you identify and order the right parts.

At Chromebook Tech, we are dedicated to crafting and maintaining the best laptop for students. Therefore, we provide ongoing support after the sale, including troubleshooting, additional training, and warranty services. Our goal is to ensure that your Chromebooks remain functional and your staff feels confident in managing them.

We offer detailed instructions and support for shipping Chromebooks to our repair centers. Additionally, we provide prepaid shipping labels and packaging solutions to make the process as simple and cost-effective as possible.

No, Chromebook Tech offers flexible service arrangements with no long-term contracts required. You can use our services as needed, whether it’s for a one-time repair or ongoing maintenance support.

We offer a range of resources, including repair guides, video tutorials, and regular webinars to keep your staff updated on the latest repair techniques and best practices for maintaining Chromebooks. With these resources, we can answer pressing questions often asked by students, such as “Why does my Chromebook keep turning off?”,
“Why is my Chromebook so slow?”, or “Where can I get a Chromebook charger?”, and help you focus on answering questions they have about the lesson plan (and when lunch is).